Contact
Contact
Spotted an offer that no longer matches what we published, or a payout that behaved differently from our measurement? Write to [email protected] and we will answer in English within two business days.
Three details make a message useful to us: the casino name, the date the problem occurred, and a screenshot of the cashier or bonus screen. With those we can re-run the same test ourselves rather than take a claim on trust, and a correction usually lands in the next verification round.
What we cannot do is act as an intermediary. We do not hold accounts on your behalf, we give no legal advice, and we cannot release a locked balance. When the operator's regulator runs a complaints channel, we will tell you where to find it.